Almuftah Travels & Tours staff receives enhanced customer service training

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A number of staff from Almuftah Travel & Tours have recently undergone a customer service seminar at Almuftah Group’s head office in Al Sadd, Doha.

The “Secrets of Superior Customer Service” workshop aims to further improve the customer relationships competencies of the Almuftah Travel & Tours employees. The training focused on improving the selling techniques of all levels of the staff members, further improving effective communication skills, and the combination of both skills.

The purpose of the seminar is about maintaining customer satisfaction in order to sustain the business. In light of the future requirements of hosting foreign guests in the run-up and during FIFA 2022, Almuftah Travels & Tours makes a persistent effort to improve their competencies.

Almuftah Travel & Tours provides various travel services, including planning holidays and custom itineraries, arranging business and corporate travel, leisure travel, family trips, and health travels to abroad.