The QAQC Engineer is responsible for establishing, implementing, and maintaining quality assurance and quality control systems across all carpentry, joinery, and fit-out manufacturing activities. The role ensures that all products, materials, and workmanship comply with approved drawings, specifications, client requirements, applicable standards, and company quality procedures.

Key Responsibilities:

1. Quality Assurance (QA) Responsibilities

• Develop, implement, and maintain Quality Management Systems (QMS) in line with ISO 9001:2015 or company standards.
• Prepare and update Quality Plans, Method Statements, Inspection and Test Plans (ITPs) for joinery and fit-out works.
• Ensure QA procedures cover all stages of manufacturing, including material procurement, fabrication, finishing, packing, and delivery.
• Coordinate internal audits and assist during external audits by clients, consultants, or certification bodies.
• Review project specifications, drawings, BOQs, and client requirements to identify quality requirements and risks.
• Establish quality objectives and monitor performance through KPIs and quality reports.
• Promote a quality-driven culture across production and project teams.

2. Quality Control (QC) Responsibilities

• Conduct incoming material inspections for timber, boards, veneers, laminates, hardware, finishes, adhesives, and accessories.
• Verify compliance of materials with approved submittals, samples, and technical data sheets.
• Perform in-process inspections during cutting, machining, assembly, veneering, laminating, finishing, polishing, and pre-installation mock-ups.
• Inspect final products to ensure compliance with approved shop drawings, samples, tolerances, and finish quality.
• Monitor workmanship quality for factory-made and site-installed joinery and fit-out items.
• Ensure proper calibration and use of measuring and inspection tools.
• Identify non-conformities and issue NCRs (Non-Conformance Reports) where required.
• Follow up on corrective and preventive actions (CAPA) and verify their effectiveness.

3. Project & Site Coordination

• Liaise with Project Managers, Production Managers, Factory Supervisors, and Site Engineers on quality matters.
• Coordinate inspections with consultants, clients, and third-party inspectors.
• Support factory acceptance tests (FAT) and site inspections prior to delivery or installation.
• Ensure quality compliance during site installation, rectification works, and snag clearance.
• Assist in preparation of handover documents, warranties, and quality dossiers when required.

4. Documentation & Reporting

• Maintain accurate records of inspections, test results, approvals, NCRs, and corrective actions.
• Prepare Inspection Requests (IRs) and ensure timely approvals.
• Compile quality reports, dashboards, and monthly summaries for management review.
• Control quality-related documents and ensure only approved revisions are in use.
• Maintain records for traceability of materials and workmanship.

5. Compliance & Standards

• Ensure compliance with relevant standards (e.g., ISO 9001, ASTM, BS, EN, local authority requirements).
• Ensure products meet fire rating, environmental, sustainability, and safety requirements where applicable.
• Monitor compliance with health, safety, and environmental requirements related to materials and finishes (e.g., VOC, fire-retardant treatments).

6. Continuous Improvement

• Analyze recurring defects and quality issues to identify root causes.
• Propose improvements to manufacturing processes, materials, and inspection methods.
• Support training of production and site teams on quality requirements, workmanship standards, and best practices.
• Participate in lessons-learned sessions after project completion.

Qualifications & Experience:

Education

• Bachelor’s Degree or Diploma in Civil Engineering, Wood Technology, Industrial Engineering, or related field.

Experience

• Minimum 7–10 years of experience in QAQC within carpentry, joinery, or fit-out manufacturing.
• Proven experience in factory and site quality control for bespoke joinery and interior fit-out projects.

Skills & Competencies:

• Strong knowledge of carpentry, joinery materials, finishes, and fabrication processes.
• Ability to read and interpret shop drawings, details, specifications, and BOQs.
• Familiarity with ISO 9001 and quality auditing principles.
• Attention to detail and strong analytical skills.
• Excellent documentation and report-writing skills.
• Good communication and coordination skills with multidisciplinary teams.
• Proficient in MS Office and basic quality management software/tools.

Working Conditions

• Based in manufacturing facility with regular visits to project sites.
• May require overtime or extended hours during project deadlines.
• Exposure to factory environments, woodworking machinery, and construction sites.